Medical Dictation

Technological Improvements in Medical Dictation

Recent technology improvements within healthcare have benefited all who participate in the healthcare ecosystem.  One of the more significant improvements has been with medical dictation.  Medical dictation has evolved from physician’s dictation onto cassettes to today’s paradigm which allows physicians to dictate via mobile phones or using sophisticated automated speech recognition technology.  As a result of this improved medical dictation process, medical transcription service organizations have evolved to provide two types of services.  Traditional transcription services for those who want to call into a medical dictation system and editing services for those who are using speech recognition technology.

This increased flexibility by the transcription service provider has improved opportunities to provide both traditional transcription for dictators using standard methodologies and editing services for dictators using speech recognition technology. As a result of these improved processes more and more physicians are looking to medical dictation to tell the patient narrative.  This encompasses all types of healthcare facilities including individual physicians, radiologist, group practices, clinicians, medical office administrators, multi-specialty groups, acute care facilities, long term care facilities, hospitals and other healthcare professionals. Choosing the best medical transcription service provider for your practice is vital because it will have a substantial impact on the efficiency of your healthcare service. Many factors need to be considered when evaluating the best fit for your medical transcription or editing services.

Things to consider:

1.Quality: One of the most detrimental decisions you can make when choosing a  medical transcription service is valuing cost over quality. Ensure that your outsourcing provider is going to a company that has an impeccable reputation for quality and processes when it comes to clinical documentation rather than one that is willing to provide the lowest price.

2.Accuracy: Accurate documents are essential in the medical field. A single error can make a huge impact on the outcome of a patient’s treatment and care and quite possibly reimbursement.  Be sure that the medical transcription service certify their accuracy to the highest level possible.

3. Years of experience: Inquire how long the service provider has been in the business of medical transcription. Are they willing to provide client testimonials? Seeking other happy customers will illuminate the history of the company and the experience they have in providing excellent medical transcription services to others.

4. HIPAA Compliance: Make sure that the provider follows HIPAA regulations, while offering guaranteed confidentiality and security of your patients’ health information.

5.Turnaround time: Check what the pledged turnaround time is. Occasionally some transcription
companies offer more rapid turnaround times, at an extra cost. Beware that a shorter turnaround time is not always the better choice. It is more important to get documents of high quality than poor quality quickly. Pick the timeframe that works for you, with a balance of cost and accuracy.

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